Privacy Policy

1. Introduction

Capital Ventures Group ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our investment banking, asset management, and financial advisory services, or visit our website.

As a regulated financial services provider operating from Bank House, Suite A, 81 Judes Road, Egham, England TW20 0DF, we adhere to strict data protection standards in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

In providing our investment banking and financial advisory services, we may collect and process the following categories of information:

Personal Information

• Full name, date of birth, and contact details
• Residential and business addresses
• National Insurance number and tax identification details
• Employment history and professional qualifications
• Passport or government-issued identification documents

Financial Information

• Bank account and payment details
• Investment portfolio information and transaction history
• Income, assets, and net worth declarations
• Risk tolerance and investment objectives
• Source of funds and wealth documentation

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and cookies
• Communication records including emails and call logs

3. How We Use Your Information

We use your information for the following purposes:

• Providing investment banking, asset management, and financial advisory services
• Conducting due diligence and Know Your Customer (KYC) checks
• Assessing investment suitability and risk profiling
• Processing transactions and managing your investment portfolio
• Communicating about market opportunities, portfolio performance, and service updates
• Complying with legal and regulatory obligations, including anti-money laundering (AML) requirements
• Improving our services and developing new financial products
• Protecting against fraud and unauthorised transactions

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To perform our obligations under investment management and advisory agreements
• Legal Obligation: To comply with financial regulations, tax laws, and reporting requirements
• Legitimate Interests: To improve our services, prevent fraud, and maintain business records
• Consent: For marketing communications and optional services where you have provided explicit consent

5. Information Sharing and Disclosure

We maintain strict confidentiality of your information. We may share your data only with:

• Regulatory Bodies: Financial Conduct Authority (FCA), HMRC, and other regulatory authorities as required by law
• Service Providers: Custodians, brokers, and fund administrators who assist in managing your investments
• Professional Advisers: Legal counsel, auditors, and compliance consultants under confidentiality agreements
• Business Partners: Co-investment partners and syndicate members in connection with specific transactions (with your consent)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement robust security measures to protect your information, including:

• 256-bit SSL encryption for all data transmissions
• Secure, access-controlled physical and electronic storage systems
• Regular security audits and penetration testing
• Employee training on data protection and confidentiality
• Multi-factor authentication for client portals
• Incident response procedures for potential data breaches

7. Data Retention

We retain your personal and financial information for as long as necessary to provide our services and comply with legal obligations. Under financial services regulations, we are required to retain client records for a minimum of 5 years after the end of our business relationship, and in some cases up to 10 years for certain transaction records. After the applicable retention period, your data will be securely deleted or anonymised.

8. Your Rights

Under UK data protection law, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us using the details provided below.

9. International Data Transfers

In the course of providing our global investment services across the US, EU, and UK markets, we may transfer your data to countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to protect your data to the same standard as within the UK.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory guidance. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your information, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.